Frequently Asked Questions
How quick is your turnaround?
We deliver most products in two working days of receiving your order and print-ready artwork. Roller Banners and PVC Banners are 48 hour delivery, flyers and brochures are usually 3 days. The count-down timer on each product page will show you the expected delivery date. You can find out more on our Delivery Information page.
Will I get a proof to check before you start printing?
We do not supply proofs as standard. Please ensure the artwork you upload has been checked and is the final version that you want printed. If, however, you have selected one of our design services then a proof will be sent to you as part of the design process. We do also check each file supplied and will notify you if your artwork is not suitable. If you would like us to check your artwork before placing your order please Contact us and we will be happy to do that for you.
How do you deliver? And how much does it cost?
We offer free delivery to any UK address on all products. There is no minimum order value to reach for free delivery. Our deliveries are sent via DPD Local on an overnight courier service and should arrive any time between 8:30am and 5:30pm on the day of delivery. We will add your mobile number or email address to the DPD consignment and they will send you an hour time slot on the day of delivery. You can track your orders on the DPD website here. We also offer a pre-12pm, pre-10:30am and Saturday delivery options at an extra cost. Visit our Payment & Delivery page for more information.
How can I be sure of a quality result?
Eazy Print is much more than just a website. We print and finish all our printed products in-house and on our own machinery. This means we have full control over the production process and the quality of goods being produced. All our machines are calibrated to colour standards and we apply rigorous quality assurance checks during the production process. We have been providing quality print online for 15 years.
Can you create artwork for me?
Yes we can! Just choose one of our fixed price design packages when you place your order. If you have your own artwork, you can upload this when ordering. We’ve included an explanation of how to provide your own artwork. Visit our Design Packages page for more information. Please give us a call and we will talk you through any queries or problems.
Can I create my own artwork online?
Yes, we offer an easy to use online design tool which will allow you to create your own design right here on our website. At the moment you can design and order Roller Banners and PVC banners but we are adding new templates all the time. You can find the full list of design online products on our Design Wizard page.
How do I get artwork to you?
You can upload artwork files during the ordering process. If your file is large, or you experience a problem, please visit our Artwork page for more information.
How can I order with you?
You can order, pay and upload your artwork through our website. If you would prefer an invoice before paying then you can order with us via email.
What is the ordering process?
Once you have chosen your options, please go ahead and add the product to your basket. Once your order is received we’ll send you an order confirmation and VAT invoice. One of our team will keep you updated with the progress of your order. If you have any questions at any time, feel free to contact us.
How do I pay?
We accept secure payments by PayPal, debit and credit cards. We can also accept payment via your bank using the BACS system, but you will need to order with us via email. However you choose to pay, we do require payment prior to print unless you have an account with us. Visit our Payment & Delivery page for more information.
What sizes do you print at?
We print any size. Our roller banners are available up to 3m wide, our PVC banners can be up to 3m wide, but we can also print small business cards. Any size is not a problem for us.
Which model Roller Banner should I order?
We offer a range of roller banners, with a range of prices and sizes available. Our Roller Banner Comparison page should help you to chose the right one for your needs.
Do you supply templates for your products?
What is your returns policy?
We take great care to make sure all jobs are produced to the same high standards. If we do make a mistake we will do all we can to rectify it as fast as possible. If you have a problem with your products please contact us as soon as you can so we can resolve the issue for you. More information can be found on our Refunds & Returns page.
What are your Terms and Conditions?
Our full Terms & Conditions are detailed on this website.
What are your company details?
Eazy-print.co.uk and eazy-print.co.uk are owned and operated by Eazy Printing Limited.
Inprint (Litho) Limited
Co Reg 06873019
Vat 977 5522 73